How fast is real-time interaction?

Responses stream instantly and complete in sub-second time for speech, reasoning and synthesis under typical loads.

Which languages are supported?

We support 30+ languages out of the box and can extend to new locales on request.

Can I integrate with my existing systems?

Yes. We provide simple SDKs and webhooks; common CRMs, analytics and auth providers work seamlessly.

What about data security?

All data is encrypted in transit and at rest with strict isolation, audit logging and role-based access.

Do you offer custom avatar creation?

Yes, you can create custom avatars using your own images or videos. Our platform makes it easy to generate personalized, professional avatars.

What kind of support do you provide?

We offer 24/7 technical support, comprehensive documentation, and dedicated account managers for enterprise customers.

Is there a trial period available?

Yes, we offer a 14-day free trial with full access to all features so you can thoroughly evaluate our platform.

AI Kiosk for Hotels

Name: Selam.AI AI Kiosk
Brand: Selam.AI
Availability: InStock

Selam.AI deploys real-time multilingual AI concierge kiosks in hotel lobbies for check-in guidance, local recommendations, guest FAQs, and upsell moments. The system runs in 30+ languages with sub-second response, and can run fully on-premises inside the hotel's own network.

Why hotels add an AI concierge kiosk

Front-desk staff in international hotels spend most of their time answering the same twenty questions, in the guest's language, ideally. That burns staff time that should be going to arrivals, complaints, and VIP experiences. And it rarely scales across the 10–30 languages your guests actually speak. An AI kiosk takes the repetitive questions, Wi-Fi, breakfast, local restaurants, taxi, spa hours, off the desk.

Selam.AI is built for this. Guests speak naturally in any of 30+ languages and get an immediate spoken answer from a lifelike avatar. No menus, no app download, no QR scan. The same quality applies across languages, not just English.

What the hotel concierge kiosk does

Check-in / check-out guidance and FAQs.
Wi-Fi credentials, breakfast hours, pool and spa hours, gym access.
Local recommendations, restaurants, attractions, transit, shopping, in the guest's language.
Spa, restaurant, and room-service booking hand-off (with PMS integration).
Housekeeping requests and taxi booking.
Accessibility, voice-first works for guests who can't read the local script, or can't use a touchscreen.
24/7 coverage in languages the hotel doesn't staff for.

Key technical properties

Sub-second latency end-to-end, speech in, avatar reply out, under one second under typical load.
30+ languages, parity quality across speech recognition, LLM reasoning, and speech synthesis.
On-premises deployment, LLM, STT, TTS all run inside the hotel's network. GDPR-friendly.
PMS & booking integration, webhooks + SDK for common property-management and booking systems.
AI noise cancellation, tuned for busy lobby soundscapes.
Guardrail Mode, enforces the hotel's configured knowledge context; prevents hallucinated answers.
Custom avatar & branding, tone, voice, visual style configured per property.

Frequently asked questions

What does a hotel AI concierge kiosk actually do?

A Selam.AI hotel kiosk answers spoken guest questions in 30+ languages, check-in and check-out guidance, Wi-Fi credentials, breakfast hours, spa bookings, local restaurant and attraction recommendations, taxi requests, with a real-time lifelike avatar. Guests speak naturally; no menus, no app download.

Does the kiosk replace the human front desk?

No. It absorbs the high-volume repetitive questions that dominate front-desk time, Wi-Fi, breakfast, restroom directions, nearby attractions, so receptionists can focus on real guest-experience moments: arrivals, complaints, upgrades, VIPs.

How many languages does the hotel concierge support?

30+ languages, including English, Arabic, Turkish, French, Spanish, German, Italian, Chinese, Russian, Japanese, and most European and Middle Eastern languages. The same quality applies in every language, not just English.

Can the kiosk integrate with our property management system?

Yes. Selam.AI exposes webhooks and an SDK for integration with common PMS platforms, room-service ordering, spa booking, and housekeeping systems. Typical integration is configured during onboarding.

What about guest privacy and data residency?

Selam.AI supports full on-premises deployment where every AI model, LLM, speech-to-text, text-to-speech, runs inside the hotel's network. No guest voice data leaves the property. This is important for hotels operating under GDPR or regional data-residency rules.

Is the kiosk accessible for guests with disabilities or elderly guests?

Yes. Because interaction is voice-first, guests who can't read the local script, can't use a touchscreen, or have low vision can still get help. The conversation flow also works at a relaxed pace for elderly guests.

How does the kiosk handle upsells, spa, restaurant, room upgrades?

The agent is configured per property. You decide whether it proactively offers spa slots, restaurant reservations, or upgrades, and with what tone. It's a revenue channel the front desk can't staff 24/7, especially in languages the hotel doesn't have staff for.

See it in your lobby

Book a live demo or talk with the Selam.AI assistant directly.

Book a demo