How fast is real-time interaction?

Responses stream instantly and complete in sub-second time for speech, reasoning and synthesis under typical loads.

Which languages are supported?

We support 30+ languages out of the box and can extend to new locales on request.

Can I integrate with my existing systems?

Yes. We provide simple SDKs and webhooks; common CRMs, analytics and auth providers work seamlessly.

What about data security?

All data is encrypted in transit and at rest with strict isolation, audit logging and role-based access.

Do you offer custom avatar creation?

Yes, you can create custom avatars using your own images or videos. Our platform makes it easy to generate personalized, professional avatars.

What kind of support do you provide?

We offer 24/7 technical support, comprehensive documentation, and dedicated account managers for enterprise customers.

Is there a trial period available?

Yes, we offer a 14-day free trial with full access to all features so you can thoroughly evaluate our platform.

AI Kiosk for Hospitals

Name: Selam.AI AI Kiosk
Brand: Selam.AI
Availability: InStock

Selam.AI deploys real-time multilingual AI kiosks in hospital and clinic lobbies for patient and visitor wayfinding, appointment guidance, and general FAQs. The system runs in 30+ languages with sub-second response, and can run fully on-premises so no patient voice data leaves the hospital perimeter. It does not diagnose or give medical advice.

Why hospitals add an AI wayfinding kiosk

Hospitals are hard to navigate, especially for patients who don't speak the local language. A visitor looking for the cardiology department in a foreign country, or an elderly patient trying to find the right floor, frequently blocks the information desk and delays the rest of the queue. An AI kiosk handles those questions immediately, in the patient's own language, freeing staff for the ones that actually need human judgement.

Selam.AI was built for high-traffic public venues. Guardrail Mode keeps the agent strictly inside its configured scope, wayfinding, administrative, and general-information, so the kiosk never ventures into clinical territory.

What the hospital kiosk does

Department and clinic wayfinding, "where is cardiology?", "which floor is the pharmacy?"
Appointment check-in guidance and queue lookup.
Visiting hours, parking, transport, and cafeteria info.
Admission and discharge procedural guidance.
Accessibility, voice-first interaction helps elderly patients and people who can't use a touchscreen.
Multilingual support for international patients and medical tourism.
Hand-off to human staff for anything clinical or sensitive.

Key technical properties

On-premises deployment, every AI model (LLM, STT, TTS) runs inside the hospital's network. Air-gapped option available.
GDPR / HIPAA-friendly, in on-prem mode, no patient voice data leaves the hospital perimeter.
Sub-second latency end-to-end, speech in, avatar reply out, under one second under typical load.
30+ languages, parity quality across speech recognition, LLM reasoning, and speech synthesis.
Guardrail Mode, enforces strict non-clinical scope; the agent will not diagnose or prescribe.
AI noise cancellation, tuned for lobby and waiting-room soundscapes.
HIS / appointment integration, webhooks + SDK for hospital information systems and appointment platforms.

Frequently asked questions

What does a hospital AI kiosk actually do?

A Selam.AI hospital kiosk answers spoken patient and visitor questions in 30+ languages, where is the cardiology department, which floor is the pharmacy, how to find a specific clinic, visiting hours, parking, transport, with a real-time lifelike avatar. It does not diagnose, prescribe, or give medical advice.

Does the kiosk give medical advice?

No. The hospital kiosk is explicitly scoped for wayfinding, administrative, and general-information use. Guardrail Mode enforces this scope, the agent will not diagnose, prescribe, or interpret symptoms. Medical questions are routed to staff.

How does the kiosk help multilingual patients?

Patients who don't speak the local language often struggle to find the right department or understand admission steps. Selam.AI lets them ask in their own language, Arabic, Turkish, French, Russian, Mandarin, and 25+ others, and get an immediate spoken answer, removing a major source of confusion and delay in the patient pathway.

What about HIPAA, GDPR, and patient data residency?

Selam.AI supports full on-premises deployment where every AI model, LLM, speech-to-text, text-to-speech, runs inside the hospital's own network. No patient voice data leaves the perimeter. Air-gapped installations are also supported for the strictest compliance regimes.

Can the kiosk integrate with our hospital information system?

Yes. Selam.AI exposes webhooks and an SDK for integration with HIS, appointment systems, and wayfinding databases. Typical integrations include appointment check-in, queue lookup, and department directory sync.

Is the kiosk accessible for elderly patients and people with disabilities?

Yes. Because interaction is voice-first, patients who can't read the local script, can't use a touchscreen, or have low vision can still get directions. The conversation pace is configurable for elderly patients.

Does it work in noisy hospital lobbies?

Yes. Selam.AI includes AI noise cancellation tuned for public-venue soundscapes, hospital lobbies, waiting rooms, and triage areas, not generic call-center denoising.

See it in your facility

Book a live demo or talk with the Selam.AI assistant directly.

Book a demo