How fast is real-time interaction?

Responses stream instantly and complete in sub-second time for speech, reasoning and synthesis under typical loads.

Which languages are supported?

We support 30+ languages out of the box and can extend to new locales on request.

Can I integrate with my existing systems?

Yes. We provide simple SDKs and webhooks; common CRMs, analytics and auth providers work seamlessly.

What about data security?

All data is encrypted in transit and at rest with strict isolation, audit logging and role-based access.

Do you offer custom avatar creation?

Yes, you can create custom avatars using your own images or videos. Our platform makes it easy to generate personalized, professional avatars.

What kind of support do you provide?

We offer 24/7 technical support, comprehensive documentation, and dedicated account managers for enterprise customers.

Is there a trial period available?

Yes, we offer a 14-day free trial with full access to all features so you can thoroughly evaluate our platform.

AI Kiosk for Airports

Name: Selam.AI AI Kiosk
Brand: Selam.AI
Availability: InStock

Selam.AI deploys real-time multilingual AI kiosks in airport terminals for passenger assistance, wayfinding, and flight information. The system runs in 30+ languages, replies in under one second, and can run fully on-premises inside the airport's own network - so no passenger voice data ever leaves the perimeter.

Why airports pick AI kiosks over traditional self-service

Traditional airport touch-screen kiosks force passengers into menu trees in a single language. That breaks down the moment a transit passenger doesn't read Latin script, or the moment someone in a hurry just wants to ask "where's gate 34?". A conversational AI kiosk removes both problems: the passenger speaks naturally in their own language and gets an immediate spoken answer from a lifelike avatar. No menu navigation, no keyboard input, no queueing for a human agent.

Selam.AI was built for exactly this scenario. Our airport deployments handle everything from "what time is my flight" to "where do I catch the hotel shuttle" to "I lost my boarding pass, what do I do", in any of 30+ languages, with the same latency and quality as the native-language path.

Live airport deployments

Zayed International Airport, Abu Dhabi, UAE. Passenger-facing kiosks for arrivals and transit.
İzmir Adnan Menderes Airport, operated by TAV Airports. Multilingual terminal kiosks.
Medina Airport, on-premises deployment.

What the airport kiosk does

Flight status and gate lookup in any supported language.
Wayfinding, directions to gates, lounges, duty-free, transit, ground transport.
Lost-and-found intake with a guided conversation flow.
Connection and transfer guidance for international passengers.
Accessibility, voice-first interaction works for passengers who can't read the local script.
Real-time airport announcements surfaced to the kiosk on demand.

Key technical properties

Sub-second latency end-to-end, speech in, avatar reply out, under one second under typical load.
30+ languages, parity quality across speech recognition, LLM reasoning, and speech synthesis.
On-premises deployment, every AI model (LLM, STT, TTS) runs inside the airport network. Air-gapped option available.
GDPR compliant, in on-prem mode, no passenger voice data leaves the customer perimeter.
AI noise cancellation, tuned for airport terminal soundscapes, not generic call-center denoising.
Guardrail Mode, prevents hallucination and enforces the configured knowledge context.
SDK + webhooks, integrates with existing flight-info, baggage, and gate-management systems.

Frequently asked questions

What does an airport AI kiosk actually do?

A Selam.AI airport kiosk answers spoken passenger questions in 30+ languages, flight status, gate directions, lost-and-found, transit options, duty-free locations, with a real-time lifelike avatar. No menu navigation; the passenger just speaks.

Which airports use Selam.AI today?

Selam.AI is deployed at Zayed International Airport (Abu Dhabi, UAE), İzmir Adnan Menderes Airport, and Medina Airport.

How many languages does the airport kiosk support?

30+ languages out of the box, including English, Arabic, Turkish, French, Spanish, German, Chinese, Russian, and most major European and Middle Eastern languages. Additional locales can be added on request.

Can the kiosk integrate with airport flight-info systems?

Yes. Selam.AI exposes webhooks and an SDK for integration with existing flight-info displays, gate-management systems, and baggage-tracking APIs. Integration is typically configured during onboarding.

Is there a data-residency or GDPR concern with airport deployments?

No. Selam.AI supports full on-premises deployment where every AI model, LLM, speech-to-text, text-to-speech, runs inside the airport's own network. No passenger voice data leaves the perimeter. Air-gapped installations are also supported.

How fast is the response for a passenger in a hurry?

End-to-end response time (speech in → avatar reply out) is under one second under typical load. This is critical at airports where any delay reads as a broken machine and pushes passengers back to human information desks.

Does the kiosk work in noisy airport terminals?

Yes. Selam.AI includes AI noise cancellation specifically tuned for public venues, airport terminals, transit halls, and mall atriums, rather than generic call-center denoising.

See it at your airport

Book a live demo or talk with the Selam.AI assistant directly.

Book a demo